REQ-10045167
4月 04, 2025
Ireland

摘要

The Learning Technology Manager will be part of the US Learning Operations and Strategy team supporting a variety of organizational and programmatic learning and development efforts, with a strategic focus on learning survey analytics, evaluation strategy, evidence collection and impact measurement. A key area will be implementing the learning impact measurement framework with clear focus on building “outcome-oriented learning “as a key learning capability.

This role will be closely working with the US teams in CE Skills & Capabilities Training, CE Commercial Operations, Insights and Decision Science, Product Management, and IT.

About the Role

Key Responsibilities:

  • Collaborate on the development, improvement & implementation of Training technology tools and platforms for the Customer Engagement organization.  Develop and provide advice and guidance to ensure new projects and programs are rooted in best practice.
  • Lead and consult evaluation on frameworks design and tools, as well as troubleshooting on existing platforms.Integrate learning data from diverse systems to create a holistic view of learner experiences and outcomes, contributing to Level 4 storytelling
  • Partner with IDS and other internal teams for data collection, verification, analysis and reporting. Communicate the same to different collaborators.
  • Facilitate team capability building in impact analysis, systems thinking, evaluation frameworks/methods, outcomes measurement and assessment, and high-quality data collection and analysis.
  • Conduct research on new approaches and tools and engage with sales teams to help Novartis associates continually learn and benefit from the newest evidence
  • Support and promote a culture of reflection, learning, and data-based decision making.
  • Partner with the learning portfolio and design teams to ensure that evaluation and measurement strategy are integrated and planned into dashboard design.
  • Partner with AD, Learning Technology, in delivering dashboards and related reports for various outcomes and metrics.
  • Develop data collection mechanisms for the US CE Training Operations team, including the development of survey instruments, interview guides, and assessment tools.
  • Conduct analysis and author synthesis of qualitative and quantitative data.
  • Support the adoption of new ways of working using Agile principles on local level

Essential requirements:

  • 7+ years managing data analysis and technology projects, preferably in Pharmaceuticals or Life Sciences.
  • 5+ years delivering complex learning technology projects (including AI-enabled tools) in L&D teams.
  • Skilled in designing and developing Power BI applications and survey tools.
  • Expertise in integrating AI learning tools into existing programs.
  • Strong technical capabilities in learning tech platforms and programming skills.
  • Proven experience working with senior leaders in a matrixed organization.
  • Strong interpersonal, cross-functional collaboration, influencing without direct authority, and vendor management skills.
  • Advanced analytical skills to manipulate large datasets from multiple sources.
  • Exceptional English verbal and written communication skills, with the ability to effectively convey technical and business concepts to diverse stakeholders.
  • Bachelor’s degree required

Desired requirements:

  • Familiarity with Kirkpatrick's Four Levels of Training Evaluation is a strong plus.
  • MBA or technical certification preferred.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

US
Universal Hierarchy Node
Ireland
Dublin (NOCC)
Prague, Czech Republic
Sales
Full time
Regular
No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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REQ-10045167

Learning Technology Manager

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Sales US Ireland